Support

Welcome to New Line Caravans Support

At New Line Caravans, we are committed to providing exceptional support to our customers. Whether you’re exploring caravan options, planning your next adventure, or in need of post-purchase assistance, our team is here to ensure your experience is seamless and stress-free.

How We Support You

1. Expert Guidance

Our knowledgeable team is here to assist you in selecting the perfect caravan for your needs. From lightweight caravans like the Starlite series to our versatile hybrid models, we provide detailed insights to help you make an informed choice.

2. Technical Assistance

Should you encounter technical challenges, our support specialists are ready to guide you through troubleshooting and resolving issues. We also offer comprehensive advice on maintenance and care to keep your caravan in peak condition.

3. After-Sales Service

Our commitment to you doesn’t end with your purchase. We provide ongoing support, including warranty assistance, servicing, and answers to any queries that arise during your ownership journey.

Get in Touch

Phone Support

📞 02 4721 2298
Our experts are ready to assist with your questions or concerns.

Email Assistance

📧 support@newlinecaravans.com.au
For detailed inquiries, email us, and we’ll respond promptly to address your needs.

In-Person Support

📍 Office 1/86 Mulgoa Rd, Jamisontown NSW 2750, Australia
Visit us for face-to-face support and personalised assistance.

Operating Hours

Our support team is available during the following times:

Why Choose New Line Caravans for Support?

Customer-Centric Approach

We prioritise your satisfaction by providing timely, effective, and tailored support solutions to meet your unique requirements.

Expertise You Can Trust

Our team comprises experienced professionals who understand caravans inside and out, ensuring you receive accurate and reliable advice.

Comprehensive Resources

From towing guides to maintenance tips, we equip you with the knowledge to enjoy worry-free adventures.

Frequently Asked Questions (FAQs)

For quick answers to common questions, visit our FAQ page. We’ve compiled essential information about towing, caravan features, warranties, and more to save you time.

Visit Us for Support

We welcome you to visit our location for personalised assistance:
📍 Office 1/86 Mulgoa Rd, Jamisontown NSW 2750, Australia

Your Trusted Partner in Adventure

At New Line Caravans, we are dedicated to supporting your journey from the moment you choose your caravan and throughout its lifetime. Let us take care of the details so you can focus on creating unforgettable memories.

Contact us today—your adventure awaits!